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Responsible:

Information in accordance with § 5 TMGANT Transport GmbHDegernpoint E385368 Moosburg ad Isar

Commercial register: HRB 255993Register court: Munich District Court

Represented by:Alexander KircheisTelephone: 08761 726 1877Email: info@ant-transporte.de

General Terms and Conditions - General Terms and Conditions of Transport

1. Prices

The prices in the currently valid price list apply. We reserve the right to correct calculation and calculation errors. Flat-rate offers are only valid for a short period of time for a specific order.

2.Orders

Orders are generally carried out in the manner in which they are ordered by telephone, in writing or by telex and confirmed in writing. Only the written order confirmation from ANT Transport GmbH is decisive for the acceptance of the contract (the scope of the contractually owed service). The customer undertakes to check the contents of the order confirmation carefully. Orders of any kind must clearly identify the subject of the transaction. Changes, confirmations or repetitions must be marked as such. Oral agreements require a (tele)written confirmation.

3.Special features of the shuttle service

ANT Transport GmbH confirms a customer's transport order with the order details, such as pick-up date, location and time, by email to the customer. The pick-up time must be strictly adhered to, otherwise the claim to transport will generally be waived (maximum after the ANT Transport GmbH driver has waited 15 minutes) and will be charged to the customer as a so-called “waiting time”. The customer must be paid during the pick-up period (15 minutes before or after the agreed appointment), otherwise timely collection may not be guaranteed. The collection is considered timely if it takes place within the collection period. If the pickup by an ANT Transport GmbH driver does not take place within the agreed pickup period, the customer must notify ANT Transport GmbH. When using the ANT Transport GmbH Airport Shuttle Service, the customer is generally picked up at the airport from the respective meeting point in the terminal. The customer has the obligation to locate the ANT Transport GmbH driver waiting at the meeting point, who is identified accordingly by a name tag or ANT Transport GmbH company logo. If flight or landing times change, ANT Transport GmbH will try to arrive on time. Flight delays are ANT Transport GmbH. For short-term transport orders, ANT Transport GmbH reserves the right to charge an additional express fee of €15 gross. Transport orders placed at short notice are defined as follows: Orders on the same day and bookings after 6:00 p.m. for the following day. This fee may also apply for short-term booking changes/changes. We assume no liability for legal claims in the event of delays that are beyond our control. For the guest, this means that we are responsible for determining the pick-up time. If the guest requests a different pickup time than we suggested, the risk passes to the guest. We transport our guests so that they arrive at the airport 2 hours before departure.

3.1 Waiting time

The free waiting time on the return journey is 30 minutes (arrival time according to the order confirmation). Waiting times are then calculated. Waiting times may arise if a flight reaches the airport early or late. If subsequent orders are already pending, these will be treated with priority and subsequent waiting times cannot be excluded within reason. If the date is changed without consulting us, the passenger has the right no claim to transport, reimbursement of costs or reduction.

4. Fare / order remuneration

If cash payment has been agreed, the fare must be paid to the ANT Transport GmbH driver at the end of the order execution at the latest. If there is an order for a return trip, the entire fare must be paid to the ANT Transport GmbH driver upon completion of the first trip. If invoicing has been agreed, the due date occurs in accordance with the specified payment deadline. The amount of the invoice must be transferred to the specified account of ANT Transport GmbH within 14 days, stating the invoice and customer number. If orders are carried out for the benefit of a third party, the corresponding order fee must be paid by the client in case of doubt. In the event of default, interest on arrears will be charged calculated in accordance with the legal regulations (§ 288 BGB). If a debt collection agency is commissioned in the event of late payment, the customer must bear the resulting costs.

5. Luggage

A maximum of two pieces of normal-sized luggage may be carried per person. Additional pieces of luggage or bulky goods must be declared when placing the transport order, otherwise there is no entitlement to transport for these items. ANT Transport GmbH may charge additional costs for such items of luggage. The amount of additional costs will be communicated upon request.

6. Withdrawal / cancellation fees

The contracting parties have the right to cancel the transport order. Cancellations must be made in writing. Free cancellation of an airport shuttle service is only free of charge up to 3 hours before the start of the journey. If the customer does not start a journey (so-called “no show”) or cancels the transport order within 3 hours before the start of the journey, ANT Transport GmbH reserves the right to invoice the customer for the full order volume or the full fare. The customer reserves the right to prove that no damage or significantly less damage was incurred than the order/fare compensation required by ANT Transport GmbH. Individual cancellation conditions remain unaffected. In the event of disruptions to the normal process due to force majeure (weather, traffic, breakdown), There is no right of recourse against us. In the event of a vehicle breakdown, we will transport the passengers at our expense.

7. Prohibited Uses

Vehicles from ANT Transport GmbH may not be useda) to transport dangerous substances of any kindb) to commit crimes within the meaning of the German Criminal Code (§§ 1-9 StGB), even if these are only punishable under the law of the place of crimec) for trips that go beyond the contractual use. The customer is prohibited from appointing the ANT Transport GmbH driver for the uses listed under points a)-c).

8. Customer Liability

a) The customer is personally liable without limit for all damage caused to the vehicle and to the driver by him culpably, i.e. intentionally and negligently, to the ANT Transport GmbH driver are.c) The statutory liability regulations remain unaffected. The customer shall bear any damage resulting from transmission errors, misunderstandings and errors in telephone, (tele)written or e-mail communication with the customer or with third parties, unless the damage is caused by ANT Transport GmbH was at fault. For reasons of security, ANT Transport GmbH reserves the right to obtain confirmation for orders received by telephone, (tele)written or e-mail. If telephone, (tele)written or e-mail orders are received, If notifications are confirmed in writing, the customer must immediately object to any discrepancies between these notifications and the written confirmation.

9. Liability of ANT Transport GmbH

ANT Transport GmbH is liable for all damage caused to the customer culpably, i.e. intentionally and negligently, to the extent that the damage is covered within the framework of the motor vehicle liability insurance taken out for the relevant car. In the event of delay, liability only applies in the event of gross negligence or intent. Ant Transport GmbH may, in its own name, commission third parties in whole or in part to carry out all transactions assigned to it if it considers this to be justified, taking into account the interests of the customer. If ANT Transport GmbH makes use of this, its responsibility is limited to careful selection and instruction of the commissioned third party. No liability is assumed for the consequences of delays due to traffic congestion, traffic jams, force majeure and unforeseeable vehicle breakdown. ANT Transport GmbH is also not liable if luggage is stolen by third parties.

10. Claims for damages

Claims for damages against ANT Transport GmbH are only due if they are free of objections and objections as to the reason and the corresponding amount asserted. If claims for damages result from a traffic accident, a claim only exists if there was previously the opportunity to view the investigation file. For all other claims asserted against ANT Transport GmbH, ANT Transport GmbH will only pay on the basis of invoices that meet the general legal requirements. For indirect claims for damages, liability is limited to 8 times the net fare.

11. Subject to change

In principle, the vehicle ordered in accordance with the order will be made available. If it is not possible to fulfill the order for internal company reasons or objective impossibility, ANT Transport GmbH reserves the right to provide another vehicle. ANT Transport GmbH endeavors to keep the deviation from the ordered vehicle as low as possible with regard to the usual intended use and possible uses.

12.Data storage

The customer agrees that ANT ransport GmbH stores his personal data for company purposes.

13.Jurisdiction

For all disputes arising from or about the contract or the contractual relationship, Munich is agreed to be the place of jurisdiction, provided that a) the customer is a merchant in accordance with Section 1 of the German Commercial Code (HGB) he has no general place of jurisdiction in the country; d) he has moved his place of residence or usual abode abroad after conclusion of the contract) his domicile or usual place of abode is unknown at the time the action is filed.

Stand: 20.11.2023